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CYNCO Terms and Conditions

1. Acceptance of Terms

By registering an account or using the services provided by Cynco Sdn. Bhd. ("CYNCO," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Eligibility

Our services are intended for use by accounting firms and companies that are legally registered with the appropriate regulatory authorities in their respective jurisdictions. By registering with CYNCO, you represent and warrant that you are a duly registered entity in good standing.

3. Account Registration

  • Accuracy of Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and complete.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
  • Responsibility for Activities: You are fully responsible for all activities that occur under your account.

4. User Data and Content

  • Data Submission: By using our services, you may upload financial data, including but not limited to bank statements, invoices, contracts, and other sensitive information ("User Data").
  • Compliance with Laws: You represent and warrant that you have all necessary rights and permissions to upload User Data and that doing so does not violate any applicable laws or regulations.
  • Data Security: We employ reasonable administrative, physical, and technical safeguards to protect the confidentiality and integrity of your User Data. However, we cannot guarantee absolute security.
  • License to Use Data: You grant CYNCO a non-exclusive, worldwide, royalty-free license to use, process, and store your User Data solely for the purpose of providing and improving our services.
  • Data Usage for Improvement: We may use aggregated and anonymized data derived from your User Data to enhance and improve our services. Such data will not identify you or any individual personally.

5. Confidentiality

  • Confidential Information: We agree to maintain the confidentiality of your User Data and not to disclose it to any third parties except as required to provide the services or as required by law.
  • Third-Party Service Providers: We may use third-party service providers to assist in delivering our services. These providers are bound by confidentiality obligations and are only authorized to use your information as necessary to provide these services to us.

6. Intellectual Property Rights

  • Your Content: You retain all rights to your User Data. Except as provided in these Terms, we obtain no rights from you to your User Data.
  • Our Content: All content and materials provided by CYNCO, including but not limited to software, text, graphics, logos, and images, are the property of CYNCO and are protected by intellectual property laws. You may not use our content without our prior written consent.

7. Privacy Policy

Your use of our services is also subject to our Privacy Policy, which can be found at Privacy Policy. Please review it to understand our practices regarding personal data.

8. Limitation of Liability

In no event shall CYNCO, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses arising out of or related to your use of the services.

9. Indemnification

You agree to indemnify, defend, and hold harmless CYNCO and its affiliates from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the services or your violation of these Terms.

10. Termination

We reserve the right to suspend or terminate your account and access to the services at our sole discretion, without notice, for any reason, including but not limited to violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the services after any such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Email: [email protected]
  • Address: No.24, Lorong 6E/91, Taman Shamelin Perkasa, Cheras, 56100 Kuala Lumpur, Malaysia