1. Introduction

Cynco Sdn. Bhd. ("CYNCO," "we," "us," or "our") is committed to protecting the privacy and security of your personal and financial information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform and services ("Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that can identify you or your company, including but not limited to:

• Company name and registration details
• Contact information (email address, phone number, physical address)
• Account credentials (username and password)
• Billing and payment information

2.2 Financial Data

As part of our Services, you may upload sensitive financial data, including:

• Bank statements
• Invoices and receipts
• Contracts and agreements
• Financial reports and statements

2.3 Automatically Collected Information

We may automatically collect certain information when you access our Services, such as:

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Usage statistics

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing Services: To facilitate account creation, authenticate users, and provide the Services you have requested.
• Improving Services: To analyze usage trends and improve our platform's functionality and user experience.
• Communication: To send you administrative information, updates, security alerts, and support messages.
• Compliance: To comply with legal obligations and enforce our Terms and Conditions.

4. Data Processing and Storage

4.1 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

4.2 Data Retention

We retain your personal and financial data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Disclosure of Your Information

• Service Providers: To third-party vendors, contractors, or agents who perform services on our behalf and are bound by confidentiality obligations.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your jurisdiction, where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and correct your personal information held by us. You can update your account information through your account settings or by contacting us directly.

7.2 Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us.

7.3 Data Deletion

You may request the deletion of your personal data, subject to certain exceptions provided by law.

8. Use of Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings and other tools.

9. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by CYNCO. We are not responsible for the privacy practices of such third parties.

10. Children's Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Data Usage for Service Improvement

We may use aggregated and anonymized data derived from your User Data to enhance and improve our Services. Such data will not identify you or any individual personally.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: No.24, Lorong 6E/91, Taman Shamelin Perkasa, Cheras, 56100 Kuala Lumpur, Malaysia