Invoices show your VAT or GST number when the law asks for it

You can add a customer without an email address. Sending them a statement tells you the email is missing and asks you to enter one.

The PDF of an invoice, credit or debit note, or quotation is now kept exactly as it was issued, so downloading it again later gives you the same document your customer received rather than a fresh rendering of it.

The statutory calendar now lists each payroll payment you owe by agency (EPF, SOCSO, EIS, PCB, HRD Corp levy and zakat) for each month, with its due date, instead of only the CP39 and ASSIST returns. PCB is listed every month you run payroll, even when none was withheld. A company with more than one employer registration sees each employer's payments separately, named and linked to that employer's run.

Approving a payroll run now records its salaries, statutory contributions and net pay in your books as one journal entry, and approving a correction run reverses it.

A new Malaysian sole proprietor, partnership, PLT, society or trust now starts with equity accounts in its own terms. A sole proprietor gets a Capital Account, Drawings and Additional Capital Introduced instead of Share Capital and Dividends, and a partnership gets a Partners' Capital Account and a Partners' Current Account. Existing charts are not changed, and an account you renamed keeps your name.

When you close a month, a check that could not compare a balance to its records, such as a bank account not linked to the ledger or a disposed asset with no disposal entry, now shows as needing attention instead of passing. Each one says why, what it risks, and links to the record that fixes it. You can still close, and any note you leave is kept with the close.

Sales and service tax and US sales tax on a bill or vendor credit now stay with the cost of the purchase instead of being booked as recoverable tax, since neither can be reclaimed. GST and VAT you can reclaim still go to your recoverable tax account. Tax codes now also record which side of a document they may be used on, and a reverse-charge code self-assesses the tax on a purchase.

When you record a supplier's credit note, Add item now picks a product from your item library and fills the line with its name and unit cost, and the credit keeps which item each line returns.

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Setting up a business now uses the same fields and choice cards as the rest of Cynco, and you can move between countries, industries and data sources with the arrow keys.

While you set up a business, the preview beside each step now shows your own invoice as you type, in your country's currency, invoice title and tax, and Cynco suggests your country from your time zone and your entity type from your business name.

The sign-in page has a new look and remembers your email and how you last signed in, so coming back takes one click. Untick "Save email and login method on this device" on a shared computer and Cynco forgets them straight away.

The sign-in and sign-up pages have a new look, and the password reset screens now match them. After you reset your password, the sign-in page confirms it worked.

After you issue a correction, leaving the invoice no longer asks whether to discard unsaved changes. When a correction opens a replacement invoice, that invoice now loads in the editor and warns you before you leave with unsaved edits.

Correcting an invoice that already has notes no longer shows a total that leaves those notes out. The review now asks you to raise the change as its own note.

The correction review for an issued invoice now starts its note sentence with a capital letter.

A credit note for returned goods now puts them back into stock when they were shipped on a delivery order, not only when the invoice itself took them out.

A credit note for returned goods now puts the goods back into stock and reverses their cost of sales. Voiding the note takes them back out.

Finalizing an invoice in a foreign currency with no exchange rate for its date now stops and names the missing rate, instead of issuing an invoice that never reached your books.

Your invoice PDF now labels your registration number by the type you registered under. A sole proprietor registered under an NRIC sees "NRIC" instead of "BRN", and a US business that chose "Other" no longer sees its number labelled "EIN".

An invoice's tax rate now fills in only the lines that have no tax rate of their own, and it is never added on top of a line's rate. A line can be marked not taxable, so it pays no tax at all. Through the API, a line's taxRate is now applied instead of being ignored, and an unrecognised line field returns an error. Invoices issued before this change keep their totals.

When the books can't accept a new invoice you finalize, for example because its period is closed or its exchange rate is missing, you now stay on the form with the reason instead of landing on an error page that discards your invoice.

The PDF attached to a quotation's first email now shows the valid-until date the email gives.

An invoice with a credit or debit note against it can no longer be moved back to draft. Void the note first, the same as when voiding the invoice.

An invoice is now titled "Tax Invoice" or "VAT Invoice" only when your business is registered for GST or VAT, or the invoice charges it. A business in Singapore, Australia or the UK that is not registered now issues an "Invoice", and a registered business in Singapore or the UK keeps the tax-invoice title on a zero-rated invoice. The invoice preview and the page your customer opens now show the same title as the PDF, including a custom header from your template.

Accepting a suggested account on a bank line no longer creates a new rule, so one-off payments no longer become standing payee rules. A rule still learns when you pick a different account. When you save a rule, you can now apply it to the unposted lines already in your feed, including lines you categorized yourself if you choose.

A business whose country is set to somewhere other than Malaysia no longer starts with Malaysian bank rules, such as EPF, LHDN and TNB, when it adds its first bank account, and a firm's close checklist for such a client no longer asks for EPF and SOCSO payroll or an SST review.

The standard and reduced rated tax on your SST-02 return now match the tax on your invoices, and add up to the total. Before, they could be off by a few sen, or much more when the rate changed during the period.

Setting up a chart of accounts now names your accounting standard as you know it, such as FRS 102 in the UK, SFRS in Singapore and US GAAP in the US, instead of a short internal code like "FRC".

An invoice, bill, payment or bank account created without a currency, from the API, the CLI or an AI assistant connected over MCP, now uses your books' base currency, or your country's currency before your books are set up, instead of Malaysian ringgit. A Cynco Billing charge is now recorded in the currency it was charged in. The Add bank account form now starts on your base currency and lists every currency.

Books with no fiscal year end set now ask you to set one under Accounting → Periods before they post, instead of posting on a guessed 31 December year. Existing books that never had one keep the year end they were already posting on, now saved as their setting: your company's fiscal year end, or 31 December if it had none. A business that skips the year-end question at sign-up now starts on its country's usual year end, such as 30 June in Australia, and scheduled automations run in your business's own time zone instead of Malaysian time.

The fixed-asset check in the period close checklist now compares the asset register as it stood at the end of that period with the ledger. Buying, disposing of or revaluing an asset later, or running a later month's depreciation, no longer turns an earlier period's check into "not comparable".

The New schedule button on revenue recognition shows its label again, instead of an empty box.

An opening receivable now takes its invoice number from its own date. A balance brought forward at 31 December 2024 is numbered INV-202412, not the month you entered it.

When a foreign-currency invoice is paid at a different rate than it was issued, the exchange gain or loss is now booked even if it could not be at the time of payment, for example because the gain and loss accounts were not yet in your chart or the period was closed. The books pick it up within the hour once the way is clear, and each payment gets the entry once.

An invoice or credit note line that carries a tax code now posts its tax under that code, so two codes at the same rate, such as a zero-rated and an exempt line, each reach their own box on the tax return instead of being filed under one. Lines saved without a code post as before.

Annual and quarterly subscription revenue now defers into your chart's Unearned Revenue account in Singapore, the UK, the US and Australia, instead of a customer deposits account that shared its code with Malaysia's.

Goods you return to a supplier on a vendor credit now leave your stock. A line linked to a stock item takes those units out of inventory at what the bill paid for them, and voiding the credit puts them back. A credit that returns more than you hold is refused.

Changing a book's financial year end no longer renumbers the months of a financial year you have already closed. If a financial year is closed, either through its closing entry or because its year-end month is closed, the change is refused with a message naming that month, so reopening a month inside that year keeps asking you to reopen the year end first, as it should. Setting up a company whose books already have a closed year now says its year end was not changed, instead of finishing as if it had been.

When a year end change is blocked by more than one closed financial year, Accounting → Periods now tells you to reopen each of those years, in any order, instead of asking you to reopen "that year".

The last posting time on the reports page now shows in your business's time zone instead of your computer's.

Reports and their Excel and PDF exports now label amounts in your book's base currency, so a Singapore book no longer shows its figures as RM.

Reports, their exports and the accounting pages that share their formatting now write dates, times and numbers the way your country does, so a US company sees "Oct 08, 2026" and a UK company sees 24-hour times. Malaysian companies see no change.

Setting up a company now refuses an entity type Cynco does not recognise, instead of saving it and showing it as unknown later.

Moving straight from one record's page to another of the same kind, such as one payroll run to the next, now shows the record you opened instead of the one you left.

When an accounting firm signs up outside Malaysia, the firm details step no longer shows Malaysian examples. The firm name, registration number and address examples now follow the firm's country, and the registration field names the number the firm's invoices carry, such as a UK company number or an Australian ABN.

When you set up a business, Cynco now accepts the registration number exactly as your registry prints it, including a Malaysian SSM number with the old number in brackets, a Singapore business UEN and a UK company number with a two-letter prefix, and tells you on the company step if a number doesn't look right instead of failing at the end. Switching country no longer carries the previous country's answers across, and each country sees its own terms, such as FRS 102 in the UK and "fiscal year" in the US.

A business in the UK, the US or Australia that has no registration number, such as a sole trader, can now finish setting up by choosing No registration number, instead of being stopped at the company step.

The password strength check on sign-up and password reset no longer says Strong for a password that is then refused, and it tells you why a password is still too weak.

A firm working on a client outside Malaysia is no longer offered the SST review task or the tax compliance skill for that client, and a question about sales tax no longer starts an SST review for them.

Continuing an existing chat no longer runs the SST review or the tax compliance skill for a client outside Malaysia, and a firm can no longer save its own version of the tax compliance skill for such a client.

Removing a teammate who had invited others or recorded work no longer fails, their API keys stop working when they leave, and joining through an invitation with Google or Microsoft now gives the role the invitation offered.

Removing, deactivating or cancelling an invitation now frees a seat straight away, invites sent at the same moment can no longer go past your plan's seat limit, and deactivating a teammate asks for your password.

When you ask the workroom assistant to draft a task your client's country doesn't support, such as an SST review for a client outside Malaysia, it now tells you the task isn't available instead of reporting that the tool failed.